Shop with confidence
Returns & Exchanges
We want you to be happy with your SaleSale purchase. If something is not right, contact us and we will help make it right.
Change-of-mind returns
Contact us within 30 days of delivery. Items must be unused, unworn, unwashed and returned with their original packaging and tags. Return postage for change-of-mind returns is the customer’s responsibility.
Incorrect size or exchange
Need a different size? Contact us within 30 days. Exchanges depend on stock availability. If the requested item is unavailable, we can arrange another suitable option or a refund.
Faulty, damaged or incorrect items
Please contact us as soon as possible with your order number and clear photos. We will arrange the appropriate remedy, including replacement, repair or refund where required.
How to request a return
- Use our Contact page and include your order number.
- Tell us which item you wish to return and why.
- Wait for return instructions before sending the item.
Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to remedies for products that are faulty, unsafe, significantly different from their description or otherwise fail a consumer guarantee.
Questions? Call 0434 851 770, email mendygestetner@gmail.com, or contact SaleSale Australia.